Information

Frequently Asked Questions

Need custom layout integrations or pricing options? Get in touch with our studio desk agents.

Our face recognition matches guest uploads with 99.8% precision using neural networks (ArcFace mappings). It filters out background crowds, low-light shadows, and processes matches in milliseconds.
Completely. Security is our absolute priority. Guest selfie uploads are processed purely in-memory and are transient. Photos in the event gallery are served using time-limited AWS S3 presigned links.
Gallery retention depends on your selected plan. The Starter Collection keeps links active for 7 days, the Pro Edition maintains access for 30 days, and the Enterprise Suite runs up to 90 days.
We provide high-fidelity digital downloads by default, but you can integrate third-party print labs or trigger custom digital print options straight from the guest delivery pages.
Yes. The Pro and Enterprise editions support complete whitelabeling, custom portfolio styling, custom subdomain branding, and targeted layout customization options.